Privacy Policy

This Privacy Policy applies to visitors and users of www.thelifeguardcompany.ca (“Website” or “Service”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy outlines the types of information we collect, how we use it, and your rights regarding your data.

What is Personal Data?

Personal data refers to any information that identifies or can be used to identify an individual. This includes but is not limited to names, identification numbers, location data, email addresses, phone numbers, and any other relevant identifiers.

Processing personal data involves collecting, recording, organizing, storing, modifying, retrieving, using, sharing, restricting, erasing, or destroying such data.

Collection and Use of Personal Data

We collect personal data for the following purposes:

  • To provide and improve our services
  • To process certifications and related paperwork
  • To respond to inquiries and communicate with you about our services
  • To comply with legal and regulatory obligations

Personal information such as name, mailing address, email address, phone number, and date of birth may be shared with the Royal Lifesaving Society solely for certification processing purposes. We do not sell or distribute personal information to third parties for marketing or other purposes.

Information We Collect

When you visit our website or use our services, we may collect certain information automatically, including:

  • Your device’s IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Mobile device details (if applicable)
  • Location data (if permitted by your device settings)

We may use third-party services such as Google Analytics to analyze visitor interactions and improve our website’s functionality. These third-party providers have their own privacy policies governing their use of collected data.

Your Choices and Rights

  • Opt-Outs: You may choose to opt out of providing certain personal information. However, this may limit our ability to offer specific services.
  • Data Removal: You can request the removal of your personal data by emailing us at info@thelifeguardcompany.ca.
  • Communication Preferences: To unsubscribe from our newsletters or promotional messages, follow the instructions provided in those communications.
  • Blocking Cookies: You may adjust your browser settings to remove or block cookies. However, some website features may not function properly without them.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be reflected on this page, and significant updates may be communicated via email or a notice on our website. By continuing to use our services, you agree to the updated terms.

For any questions regarding this Privacy Policy, please contact us at info@thelifeguardcompany.ca.